How to properly cut the “+” shape on the soil bag?

Cut a “+” shape with each cut length around 4-5 cm, our experience shows that it is best grow with cut length no longer than 5 cm.

Leave the cutting as it is. Do not attempt to bend or remove the plastic sheet/ plastic bag as it is meant to protect the soil bag from moisture lost.


What kind of mushroom does the Moku-Moku Box grows?

There are few types of mushrooms you can grow with Moku-moku Box, such as:

1. Grey Oyster Mushroom
2. Pink Oyster Mushroom
3. Lingzhi (Ganoderma)

Where can I purchase your mushroom box?

Currently Moku-Moku box can be purchased only from our website i.e. www.mokumoku.my. However we are working on getting them to be available on shelves in stores nationwide.

What do you have in the Moku-moku box?

It contains a soil bag, mushroom mycelium, and a free water sprayer located at the top of the Moku-Moku box.

What are the white spots covering in the soil bag?

Those are the roots of the mushroom, a.k.a Mycelium. It shows that your mushroom box is healthy and ready to grow!

What do the grey oyster mushrooms taste like?

It has juicy and meaty taste. Some say it taste like seafood!

What are the nutrition value of oyster mushrooms?

Oyster mushroom has high level of protein, low in saturated fat and cholesterol. Thiamin, Vitamin B6, Iron, Magnesium, Calcium, Dietary Fiber, and lots of other minerals and nutrients in it. Oyster mushroom is also known to provide Vitamin D that helps to strengthen bones and teeth.

Are the mushrooms pesticides free?

Yes, the soil bag and fertilisers are made out of natural and organic materials. No pesticides, or insecticides are used. You can be sure that the mushrooms grown from Moku-Moku box are pesticides free.

How is your mushroom box more sustainable?

The soil bag is made out of wood sawdust, which is a by-product during the process in saw mill. We recycle and used it as the main nutrients for mushroom growing.

When you finished growing mushrooms, the nutrient depleted soil bag in Moku-Moku box can be used it as organic fertiliser for your home garden!


Is it easy to grow mushroom?

Yes, it is easy to grow! The mushroom will grow as fast as in 4 days with sufficient moisture and a lot of love.

How long can I store the kit before I start growing it?

We recommend you to grow your mushroom within 2 weeks upon receiving Moku-Moku box. However cases shown that it can keep up to 2 months in dry and dark places.

Where is the best place to grow the Moku-moku?

You can grow Moku-moku box at any places indoor without direct sunlight.

What will happen if I forgot to water the mushroom for a few days?

The soil bag in Moku-moku box might completely dried out and couldn’t grow any mushroom out of it. (**by Increase the frequency of watering daily you might be able to revive it.) We recommend that you water it everyday to avoid early retirement of your Moku-moku box.

How do I know when to harvest the mushrooms?

You can start harvest it when the largest 2-3 mushrooms cap are around 3cm-6cm in diameters. Harvest it before it starts to get old and dry.

Why my mushrooms doesn’t look the as nice as yours on the website?

It is fun to grow Oyster mushroom as it always grow in different shapes and sizes, it can be TOTALLY different from what you are anticipating. Post your mushroom photos at our facebook fanpage and share with us your mushroom growing experience. Our facebook fanpage is www.fb.com/moku.my.

How do I harvest the mushrooms?

Hold the whole batch of mushroom deep from stem near the soil bag. Then, pull the whole batch out of the soil bag. Clean up any roots remainings out of the soil bag.

Where do I store the harvested mushrooms?

You should keep our mushrooms in the refrigerator once harvested.

How long can I keep the harvested mushrooms?

You can keep refrigerated for around 1 week.

What can I do with my harvested mushrooms?

Cook and eat it! It tastes delicious!

My first crop of mushrooms grew beautifully but the second one hasn’t come yet, what’s wrong?

It usually takes up to 10-15 days for the second crop to grow. Be patient!

Where shall I discard my box after it's done growing mushrooms?

Once you are done growing mushroom, retrieve the soil bag in Moku-moku box and use it as compost fertilizer for your garden.

How many batches of mushrooms can your box grow?

We guarantee the first successful harvest for our products. It can grow up to 1-4 times out of the box. In some cases, it can grow more if you are lucky!

Will anything else grow from the mushroom box?

Healthy soil will only grow edibles mushroom from Moku-moku box, unless it is contaminated by other type of fungus. Send us some photos if you are not sure. You can join our forum page or facebook page to discuss among other moku users.

How do we know whether the soil in Moku-moku box is not healthy?

Healthy soil should present in white and light-brown in colour. Typical contamination would show spots and patches of green, black, or other vivid colours. If such contamination occurred, oyster mushrooms would no longer grow from Moku-moku box. Our operation procedure is stringent and staffs follow them strictly to ensure each soil bag that we produce is healthy. Send us some photos of your box if you are not sure. You can join our forum page or facebook page to discuss among other moku users.

What happens if my moku-moku box doesn’t grow?

We are happy to replace you with another Moku-moku box if it didn’t grow mushroom at all. Please refer to our One-to-One Replacement Policy.

What is the optimum condition to grow mushroom?

The optimum conditions for growing Oyster Mushroom is Humidity at 80°, temperature at 26-30° at all time. Avoid direct exposure to sun.


1. Like grey oyster mushroom, pink oyster mushroom is in the same Pleurotus family, but it is in pink color.
2. It is edible.
3. It grows as fast as Grey Oyster Mushroom. Please monitor it daily.
4. Just follow the growing instructions on Grey Oyster Mushroom if you have any doubt.


1. It is also known as Reishi.
2. Be patient, Lingzhi takes up to 2-3 months to be fully grown. While it is growing, you can notice its distinctive white color border.
3. You can harvest it when it is completely in red color.
4. Yes, it is edible. Boiled it with water or cook with soup. Check https://www.youtube.com/watch?v=1GH_uQ7AQlM to make a healthy immortality tea.
5. Don’t be too surprised, the baby Lingzhi is really ugly. Picture shown is a 3 weeks old baby.

Quick Facts on Black Jelly

1. Black Jelly takes 2-4 weeks to grow and harvest.
2. This is how baby black jelly looks like. They are alien-like creature but completely harmless.


What does Moku-moku stand for?

Moku has the phonetic sounds like mushroom in Chinese.

When did the company start?

It is started in June 2013 by two enthusiastic founders, Mervin Low and Sean Chai. They shared the same vision and principle thus creating such amazing product.

Do you have any other products?

We only have a variety of Moku-moku boxes as our main product so far. Currently, we have oyster mushrooms, pink oyster mushrooms, Lingzhi mushrooms, abalone mushrooms, and black jelly mushrooms.

More to come in the near future. Please follow us on Facebook or subscribe us at mokumoku.my.

Can I spread the word about your business & products?

Yes, please do. We would like you to promote and share the fun and exciting experience on growing your own mushroom with Moku-Moku. If you would like to part of our team, or becoming our affiliating partners. Please write to us at ask@mokumoku.my

Do you have a theme song?

Yes we do. Check it out and give us some comment. https://goo.gl/NQBHsO

Terms and Condition

1. Introduction
This website is operated by Green Cap Ventures (SA0273675-W). The terms “we”, “us”, and “our” refer to Green Cap Ventures (SA0273675-W). The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

2. Use of our Website
You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.
You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.
You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

3. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.
You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

4. Products or Services
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or urisdiction. Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Malaysian Ringgit. We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.

5. Links to Third-Party Websites
Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking.

6. Use Comments, Feedback, and Other Submissions
You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content. You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

7. Your Personal Information
Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

8. Errors and Omissions
Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.

9. Disclaimer and Limitation of Liability
You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.
The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages. Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

10. Indemnification
You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

11. Entire Agreement
The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

12. Waiver
Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

13. Headings
Any headings and titles herein are for convenience only.

14. Severability
If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

15. Governing Law
Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of Malaysia without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before The Magistrates Courts in the City of Seremban.

16. Questions or Concerns
Please send all questions, comments and feedback to us at ask@mokumoku.my.

Delivery Policy

1. When will I receive my delivery?
Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery postcode.

Estimated Delivery Date is approximately 5 to 8 business days* upon receiving your order. We consider these factors when calculating the Estimated Delivery Date :

  • • Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days.
  • • Delivery Time: The amount of time it takes your order to be picked up by local carrier company from our distribution center and arrive at your place.
*Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays.

2. How many attempts will be made?
It all depends on the local carrier company. On failed attempt at delivery, you are require to pick up from thier local distribution center.

3. What am I responsible for upon delivery?
Examine your order upon delivery to ensure that there are no missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please contact us at ask@mokumoku.my within 48 hours of your delivery. For any other problem with your order, please refer to our return policy.

4. What additional fees may apply?
There may be circumstances that require additional payment by you if the conditions mentioned have not been met. [For example, if you need to change the delivery address and your order has already shipped, etc.]

PLEASE NOTE that Mokumoku.my will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

Returns & Cancellations

1. Can I ask for a refund?
We do not accept returns or exchange unless the item you purchased is defective. If you receive a defective item, please contact us at ask@mokumoku.my with the details of the product and the defect. We will examine your case and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or a refund, we will replace the product or refund the purchase price, using the original method of payment. Please note that in the case of replacement, you do not have to send the item you consider defective back to us.

2. I have made a purchase but would like to cancel it, how?
If you have placed an order that you wish to change or cancel, please contact us at ask@mokumoku.my within 12 hours of your purchase. You will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling will not be refunded. Refund will be made within 90 days from the date of your cancellation, using the original method of payment.

One to One Replacement Policy

1. Contamination upon receiving
Moku-moku will replace a new mushroom box for the same mushroom type inclusive shipping fee if the mushroom box is contaminated upon receiving. Contaminations are usually in the form of green mold patches grows underneath the surface of soil-bed.
Please report to us within 2 days upon receiving with the following information:
1) Purchase Receipt/ Reference no.;
2) Date of receive and;
3) Photos of contamination.

You can report to us via:
Option 1: email (ask@mokumoku.my)
Option 2: facebook fanpage (https://www.facebook.com/moku.my)
Option 3: Whatsapp/ Wechat/ LINE at +6019 860 2668

We will respond to you within 36 hours. Replacement will be given in 100% Discount Code which you can redeem at our store (www.mokumoku.my) at any time. The 100% Discount Code is valid for 2 months upon issued. Redeem it before it gets expired!

2. Unsuccessful grow for first crop in 30 days
Moku-moku will replace a new mushroom box for the same mushroom type excluding shipping fee if it does not grow the first crop within 30 days (Product received date is considered the first day) of receiving the product.

Please report to us with the following information:
1) Purchase Receipt/ Reference no.;
2) Date of receive and;
3) Photos of contamination.

You can report to us via:
Option 1: email (ask@mokumoku.my)
Option 2: facebook fanpage (https://www.facebook.com/moku.my)
Option 3: Whatsapp/ Wechat/ LINE at +6019 860 2668

We will respond to you within 36 hours. Replacement will be given in 100% Discount Code which you can redeem at our store (www.mokumoku.my) at any time. The 100% Discount Code is valid for 2 months upon issued. Redeem it before it gets expired!

3. Expiry date (“Best Before”)
The expiry date for Moku-moku DIY Mushroom Box is 30 days upon receiving the product. The day of the product received is counted as 1st day.

4. 100% Discount Code
Replacement will be given in 100% Discount Code which you can redeem at our store (www.mokumoku.my) at any time. The 100% Discount Code is valid for 2 months upon issued. Redeem it before it gets expired!

5. One to One Replacement Policy is not valid for the mushroom kit does not follow the growing instructions.
One to One replacement Policy is not valid for mushroom kit that does not follow the growing instructions. For example, placing mushroom kit at places that exposed to direct sunlight. Example 2, peeling off the plastic of the soil bag.

6. Each purchase only able to claim once under One to One Replacement Policy.
Each purchase is only able to claim one under One to One Replacement Policy. Redeemed mushroom kit is not eligible for One to One Replacement Policy.

7. Eligible Products for One to One Replacement Policy
One to One Replacement Policy is applicable for the products:
- Moku-moku DIY Mushroom Box (1 box)
- Twin Pack (2 Boxes)
- Six Pack Combo
- 12 Pack Combo

8. Moku-moku reserves the right to replace with other items or money with the same value.

9. Moku-moku reserves the right to interpretation of the above terms and conditions.

10. International orders (shipped outside Malaysia) are not eligible for One to One Replacement Policy.

International Shipping

International orders (shipped outside Malaysia) normally require 5-15 days for delivery. Please be advised international orders can sometimes be delayed in customs. Be sure to check your shipment tracking number (provided via email when the order ships) for delivery status.

We are not responsible for products confiscated by the legal authorities of your country or state; we advise you to check your local laws in advance, before ordering, if you suspect that your country bans any products.

*Please Note* - If you are not able to select your country in the shipping field at checkout, this means that we unfortunately do not offer shipping to that country at this time. We apologize for any inconvenience.

International Shipping Duties and Taxes
Orders shipping to destinations outside Malaysia might incur duties and taxes. If duties and taxes are imposed on your order, they are due at time of delivery. Please consult your local customs office for more details about your country's duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

If your country is not on our list shippable countries, please know that we are working hard to include services to your country in the future.

International Post Office Box (PO Box) addresses:
We regret that we cannot deliver to international post office boxes. A street address is required for international delivery. By accepting these terms & conditions, you agree that you are not providing a Post Office Box address for your shipment. In the event that your shipment is returned to us as undeliverable due to an international PO Box address, we will not be responsible for refunding shipping costs.

International Shipping Costs
International shipping charges vary by the products ordered and the shipping destination. Shipping charges are automatically calculated during the checkout process.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains our policy on collecting, using and disclosing your Personal Information. The processing of your Personal Information is also subject to applicable laws. The Personal Information which you provide to us now or from time to time or have provided to us previously will be used and processed, and continued to be used and processed by us, in accordance with this Privacy Policy (as amended, varied or revised from time to time). We may amend, vary or revise this Privacy Policy from time to time. If we revise the Privacy Policy, we will post the changes on our website.

We also are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

3. Consent Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

We do not collect Sensitive Personal Data from you unless required by applicable laws. If you do not want your Sensitive Personal Data collected by us, please do not submit it.

"Sensitive Personal Data" means any personal data consisting of information as to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of an offence or any personal data prescribed under law as sensitive personal data.

If you do choose to submit your Sensitive Personal Data to us, such data shall then be deemed to be and will be treated by us as Personal Information which will be subject to the terms and scope of this Privacy Policy including as to processing, usage and disclosure thereof.

5. Limiting Use, Disclosure and Retention Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. [If applicable, include a description of any parties with whom you may share Personal Information. To facilitate the purposes above and the provision of products and services to you, we may process, use and disclose your Personal Information to the following classes of third parties: -

  • • regulatory authorities and enforcement agencies
  • • any court of law or any relevant party in connection with any claim or legal proceedings
  • • our contractors, service providers, consultants, auditors and advisors on a need to know basis
  • • any actual or potential assignee, transferee or acquirer of our company or business or pursuant, to any corporate restructuring exercise

6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

8. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.

9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting us at ask@mokumoku.my

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.